Website maintenance

Your website, always looked after.

Websites are software. Software needs updates, security patching, backups, monitoring — and someone to actually notice when something breaks. Our maintenance plans take the entire burden off your plate.

Overview

No more 'my website is down' panic.

A neglected website is a liability. Plugins go unpatched and become entry points for attackers. Backups silently fail. SSL certificates expire overnight. A client emails to say the contact form has been broken for three weeks.

Our maintenance plans prevent all of that. Every site under our care gets proactive updates, daily backups (stored off-site), 24/7 uptime monitoring, security hardening, performance checks and a senior human who notices.

And every plan includes a monthly improvement budget — so your site doesn't just stay alive, it keeps getting better. Small copy tweaks, new sections, speed improvements, SEO enhancements. Compounding, every month.

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Uptime across managed sites
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Security breaches in 5 years
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Monitoring
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Avg critical response time
What's included

Everything included in your plan.

Three tiers available — all plans include the essentials below; higher tiers add more development hours.

How we work

What onboarding looks like.

Audit

Full security, performance and content audit of your current site — you get the report whether or not you continue.

Harden

Initial hardening pass: update everything, fix known vulnerabilities, set up monitoring, migrate backups to our infrastructure.

Monitor

Your site enters our 24/7 monitoring rotation. We see problems before you do.

Improve

Monthly development time spent on improvements you've requested or we've identified. Full transparency on how hours were used.

Frequently asked

Maintenance — common questions

How much do maintenance plans cost?

Starter (brochure sites): from $250/month. Growth (e-commerce, SaaS): from $750/month. Scale (high-traffic, complex): from $1,800/month. Exact pricing after a free audit.

Do we have to move hosting?

No. We maintain sites on any reputable host — your existing one, ours, or a new one you choose. We have opinions on hosting (see our Hosting page) but we don't require it.

What if something major breaks?

Critical issues (site down, payment failures, security incident) are our first priority — guaranteed response in 4 business hours on any plan, 1 hour on our 24/7 option. Included in your plan, no hourly billing surprise.

Can we pause the plan if we go quiet for a while?

Yes. Month-to-month billing, pause any time with 30 days notice. Backups and monitoring continue during a pause so your site stays safe; development hours don't accrue while paused.

Do you do WordPress only, or other platforms?

We maintain WordPress, WooCommerce, Shopify, custom PHP, Laravel, Node.js and Next.js sites. If it has a login and a host, we can probably maintain it.

Want your website looked after properly?

Book a call. We'll audit your current site free of charge and show you exactly what's being neglected.